Services
Comprehensive Salesforce services across strategy, architecture, delivery, AI and managed support.
Salesforce Implementation
We deliver full lifecycle Salesforce implementations using an agile, governance-led approach. From requirements discovery and process mapping to build, UAT and go-live, we keep delivery predictable and de-risked.
- Discovery & solution blueprint
- Agile build & iterative demos
- UAT, training & change enablement
- Go-live & hyper-care support
Salesforce Solution Architecture
Architecture that scales. We define robust data models, sharing and security frameworks, integration patterns and a declarative-first design philosophy that keeps technical debt low.
- Enterprise data modelling
- Sharing & visibility architecture
- Org strategy & technical debt review
- Scalable automation frameworks
Salesforce Integration
Connect Salesforce to your wider enterprise with resilient, secure integrations. We design API-led, event-driven and middleware patterns that keep data consistent across systems.
- REST & SOAP API integration
- Event-driven & Platform Events
- MuleSoft & middleware patterns
- ERP, billing & finance connectivity
Data Migration
De-risked migrations that preserve data integrity. We profile, cleanse, map and reconcile your data with full traceability so you can go live with confidence.
- Data profiling & cleansing
- Mapping & transformation
- De-duplication & validation
- Reconciliation & sign-off
Experience Cloud
Branded portals and communities for customers, partners and members. We build self-service experiences that reduce service cost and deepen engagement.
- Customer & partner portals
- Self-service & knowledge
- Branded, accessible design
- Secure external sharing
Service Cloud
Deliver faster, smarter support. We implement omni-channel routing, case automation, knowledge and AI-assisted service to lift CSAT and agent productivity.
- Omni-channel & routing
- Case automation & SLAs
- Knowledge & self-service
- Einstein service intelligence
Sales Cloud
Give revenue teams a single source of truth. We streamline pipeline, forecasting and sales automation so your teams sell more, with less admin.
- Lead-to-cash optimisation
- Pipeline & forecasting
- Sales automation & guidance
- CPQ & revenue insights
AI & Agentforce Solutions
Operationalise AI on the platform. We design and deploy Agentforce agents, Einstein and predictive models that automate work and surface the next best action.
- Agentforce autonomous agents
- Einstein & predictive AI
- Prompt & data grounding
- Responsible AI governance
Managed Support Services
Keep your platform healthy and evolving. Our managed services provide proactive administration, enhancements, release readiness and an expert team on tap.
- Proactive administration
- Enhancement backlog delivery
- Release & health management
- SLA-backed expert support
Ready to accelerate your Salesforce journey?
Book a complimentary consultation with a certified Salesforce architect and discover how Veloforce can transform your CRM and business operations.