Selected work

Case Studies

Representative engagements showing how we turn Salesforce into measurable business outcomes.

Enterprise System Integration

Enterprise System Integration

Connected Salesforce to core ERP, billing and identity systems with a resilient, event-driven integration layer enabling real-time, trusted data.

Real-time
Data sync
60%
Less manual effort
0
Reconciliation gaps
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Customer Service Optimisation

Service Cloud Optimisation

Re-engineered the customer service operation with omni-channel routing, case automation and AI-assisted knowledge to lift productivity and satisfaction.

35%
Lower handle time
+22
CSAT points
24/7
Self-service
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CRM Transformation

Enterprise CRM Transformation

Re-platformed a fragmented sales and service landscape onto a unified Salesforce org, establishing a single source of truth and a scalable architecture for future growth.

40%
Faster sales cycle
1
Source of truth
99.9%
Data integrity
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